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We serve both residential
and small commercial clients (such as retailers and restauranteurs),
and design professionals.
Sometimes a builder,
an architect, or an interior designer contacts us on behalf of a
current or prospective client. And sometimes clients approach us
directly to work alone or alongside their designer or builder.
Either way, our focus
is always on satisfying the functional and aesthetic requirements
of the client while working to make the life of the professional
easier and their time more productive.
If you assembled all
our active and completed clients in a room, you'd wonder what they
had in common. They are a very diverse group. Still, many of them
share some characteristics. In general:
- They're not first-timers. Most
have had prior, questionably successful, experiences in choosing
lighting. And many are working on their second or subsequent
residence or business remodel, or relocation. They've come to
us because they don't want to repeat past mistakes. They are
seeking our expertise and experience.
- They seek some uniqueness in their surroundings. Most
have prior first-hand or vicarious experience with mass-market
lighting product, and are uninspired by the thought of simply
acquiring more of it. They come to us because we provide one-of-kind
and custom lighting product. And when production lighting product
is appropriate, we supply product that is of far superior quality,
or can guide clients in choosing some mass-market product.
- They view comfort as luxurious.Most of our clients
are past the point at which appearances are paramount. They're
after performance, substance and quality rather than glitz.
They've come to us because we provide durability, long-term
value, and pleasurable everyday existence in one's surroundings.
- They seek an efficient way to exploit the best of new technology.Rather
than rely on fragmented and sometimes questionable information
in media and advertising, they come to us to learn about their
options and understand the trade-offs.
- Regardless of resources, they seek to leverage their expenditure.
They're aware that upfront planning is key. They come to
us to ensure that their approach is logical and comprehensive.
They want to be satisfied with results, regardless of budget.
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